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Terms & Conditions

1. SCOPE AND APPLICATION

These Terms & Conditions apply to all users, customers, and visitors of the website https://www.nutrinama.com and to all contracts concluded for the purchase of digital products offered by Nutrinama.

By accessing this website or purchasing a digital product, you agree to be bound by these Terms & Conditions.

2. PROVIDER INFORMATION

Nutrinama is operated by:

Ekaterina Choukel
Nutrinama
Avenue Samson Reymondin 26
1009 Pully
Switzerland

Email: contact@nutrinama.com

3. SUBJECT MATTER

Nutrinama offers digital products, including but not limited to:
– downloadable guides and PDFs
– educational content
– digital resources related to nutrition, habits, and lifestyle education

All products are delivered digitally. No physical goods are shipped.

4. CONTRACT CONCLUSION

The presentation of digital products on this website does not constitute a legally binding offer.

A binding contract is formed when:
– the customer completes the checkout process, and
– payment is successfully processed.

The provider reserves the right to refuse or cancel orders at its discretion.

5. PRICES AND PAYMENT

All prices are indicated in the currency shown at checkout.

Prices may include or exclude VAT depending on the customer’s location and applicable tax regulations.

Payment is processed via third-party payment providers (e.g. Stripe, PayPal). Nutrinama does not store payment card details.

6. DELIVERY OF DIGITAL CONTENT

Digital products are delivered electronically, either:
– via direct download, or
– via email, or
– via a customer account or access link

Delivery usually occurs immediately after successful payment.

The customer is responsible for ensuring that the provided email address is correct and accessible.

7. RIGHT OF WITHDRAWAL AND REFUND POLICY

7.1 Statutory right of withdrawal

Consumers residing in the European Union generally have a statutory right of withdrawal of fourteen (14) days from the conclusion of the contract.

This right applies unless an exception provided by law applies.

7.2 Digital content exception

In the case of digital content, the right of withdrawal expires once the delivery of the digital content has begun, provided that:

– the customer has expressly agreed to the immediate start of delivery, and
– the customer has acknowledged that the right of withdrawal is lost once delivery begins.

This applies to:
– digital products delivered immediately in full, and
– digital products delivered progressively or in stages over a defined period, once the first digital content is made available.

7.3 Refund policy

Due to the nature of digital products, no refunds are granted once access to the digital content has been provided, unless required by mandatory law.

Payment for staged or progressive digital products is due in full at the time of purchase and is not refundable once delivery has begun.

If a technical issue prevents access to the purchased content, the provider will make reasonable efforts to remedy the issue.

7.4 Mandatory legal rights

Nothing in this section affects mandatory consumer rights that cannot be excluded under applicable law.

8. INTELLECTUAL PROPERTY

All content, digital products, texts, graphics, and materials provided by Nutrinama are protected by Swiss copyright law.

The purchase of a digital product grants the customer a non-exclusive, non-transferable, personal license for private use only.

The customer may not:
– reproduce
– distribute
– resell
– share
– publish
– modify
the content, in whole or in part, without prior written consent.

9. DISCLAIMER – EDUCATIONAL CONTENT

All content and digital products provided by Nutrinama are for educational and informational purposes only.

They do not constitute medical, psychological, or professional advice and are not a substitute for consultation with qualified professionals.

Individual results may vary.

10. LIABILITY

To the extent permitted by Swiss law, Nutrinama excludes liability for:
– indirect or consequential damages
– loss of profit
– data loss
– technical interruptions

Liability is limited to cases of intent or gross negligence.

Nothing in these Terms limits liability where exclusion is not permitted by law.

11. TECHNICAL AVAILABILITY

Nutrinama does not guarantee uninterrupted availability of the website or digital products.

Temporary interruptions may occur due to maintenance, updates, or technical issues.

12. THIRD-PARTY SERVICES

The website may use third-party services for payment processing, analytics, or email delivery.

Nutrinama is not responsible for the availability or functionality of third-party services.

13. DATA PROTECTION

Personal data is processed in accordance with the Privacy Policy available on this website.

By using this website, you acknowledge and accept the Privacy Policy.

14. MODIFICATIONS

Nutrinama reserves the right to modify these Terms & Conditions at any time.

The version in force at the time of purchase shall apply.

15. GOVERNING LAW AND JURISDICTION

These Terms & Conditions are governed exclusively by Swiss law, excluding conflict-of-law provisions.

The place of jurisdiction is Switzerland, unless mandatory statutory provisions provide otherwise.

16. SEVERABILITY CLAUSE

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain valid.

17. CONTACT

For questions regarding these Terms & Conditions, please contact: contact@nutrinama.com